filling Australia’s pockets for over 15+ years.

Drawing on over 15 years of experience in the payments industry, Dash ATM focuses on delivering innovative solutions to businesses seeking more control over their payment methods, rather than relying on costly electronic payments.

Our purpose is to simplify cash management and reporting for our clients, which we do by offering comprehensive yet easy to understand solutions. We’ve invested time in our product solutions, which allows us to deliver our clients substantial time and cost savings.

Locally based and easy to talk to
Highest Quality Products
Community and Consumer Focused

We Believe in the power of cash

While digital currencies are becoming more common, the principles behind cash—storing value and enabling exchanges—remain vital. Cash ensures that the fruits of our labor are conserved and fluidly passed on, sustaining economic activity and providing the freedom to meet diverse needs and circumstances.

Our Values drive every interaction

Dash ATM’s approach is to support its business customers with dynamic and reliable ATM solutions, enabling businesses to maximise the benefits of cash payments. These values underpin how we work with every client:

Integrity Through Compliance

We maintain rigorous compliance with all applicable regulatory, financial, and operational standards. From AML/CTF obligations to secure processing practices, we prioritise integrity in every aspect of our operations.

Reliability in Delivery

We are committed to dependable service and uptime. Whether it’s consistent transaction processing or timely support, our focus is on helping your business run smoothly — especially when it matters most.

Partnership Over Transactions

We work collaboratively with our clients to deliver tailored solutions that suit their location, goals, and customers. Every site we support is treated as a long-term partnership, not just an install.

Innovation with Purpose

We continually explore new technologies and service models to enhance the performance and resilience of our ATMs. From advanced connectivity options to smarter fault management, our innovations are designed to deliver real-world benefits to our clients.

We do more than just sell atm's

Security & Compliance
Our network complies with the latest payment security standards including EMV, PCI3.1 and TLS1.2. Our hardware comes fitted with industry leading preventitive security countermeasures for malware, card skimming, black box and jackpotting attacks.
Support
With nearly 20 years field experience managing large ATM networks, we know how to handle cash. Our support services can include full network management, cash forecasting, ATM balancing, field service, parts repair, fault diagnosis and more.
Reporting & Analytics
You need an ATM supplier you can trust. Whether you need information on ATM settlement history, current ATM balance, detailed terminal diagnostics, network profitability or performance monitoring, we can create a range of custom reports and dashboards to meet your needs.

FAQ's

See here some of our most commonly asked questions if you have never operated an ATM before in your business. You can also find extended help in our knowledge base or don’t be afraid to be reach out if you still can’t find what you’re looking for.

What does Dash ATM do?

Dash ATM provides full-service, customisable ATM solutions tailored for retail and hospitality environment

We supply high-quality, secure ATMs, manage end-to-end cash logistics, and offer flexible pricing models that suit your business needs. From installation through to maintenance, real-time fault response, and ongoing optimisation, our support covers the full ATM lifecycle.

Our platform includes real-time ATM status reporting, allowing site operators and support teams to monitor performance, uptime, and errors instantly—ensuring issues are detected and resolved before they affect customers.

We also provide comprehensive reconciliation capabilities, including transaction tracking, settlement reporting, and bailment forecasting—helping our partners stay accurate, compliant, and cashflow-ready at all times.

Our goal is to make accessing and managing cash seamless, reliable, and profitable for every business we support.

What types of businesses are suited to having an ATM?

ATMs are ideal for high-traffic locations such as petrol stations, convenience stores, nightclubs, bars, cafés, and other hospitality or retail venues. If your business has regular foot traffic and you’d like to offer an additional service while generating passive income or offsetting merchant fees, an ATM may be a strong addition.

What if I’ve never operated an ATM before?

Dash ATM offers a flexible suite of services to support operators at every experience level. From basic transaction processing to fully managed ATM .

solutions, we tailor our offering to meet your specific operational and business needs. Additional services such as installation assistance, cash logistics, technical maintenance, and real-time performance monitoring are available as optional inclusions.

We have also selected Triton ATMs as our preferred hardware due to their exceptional ease of use, making them particularly well-suited to operators new to ATM management.

Our team can guide you through the setup process and help you determine the most appropriate solution for your business environment.

What should I do if there’s a transaction dispute?

If a customer believes there has been an issue with an ATM transaction—such as funds not dispensed or incorrect amounts, we recommend that they contact their card-issuing bank to initiate a dispute.

The bank will investigate the transaction through the appropriate interbank channels. As the ATM operator, Dash ATM is unable to directly process or refund disputed transactions, but we work with the relevant parties to support any formal investigation.

How do I reconcile or balance an ATM?

ATM reconciliation is an important part of operating an ATM. It involves comparing the actual cash held in the machine with recorded transactions to ensure all funds are accurately accounted for and settled.

If you operate your own ATM, reconciliation typically includes the following tasks:

Verifying the physical cash remaining in each cassette at the end of your cashing period or when re-cashing the ATM. The ATM will generate cassette close receipts to assist with this process.
Reviewing transaction reports from the processing system.
Matching withdrawals and deposits against your banking records.
Identifying and investigating any variances or discrepancies.

For operators who require additional support, we also offer optional reconciliation tools and services, including cash forecasting, variance reporting, and guided balancing assistance.

What do I need to have an ATM installed?

To install an ATM, you will need:

A standard power outlet
A reliable internet connection (4G, Starlink, or existing internet service)
A suitable location with secure, accessible floor space

Our team can advise on placement requirements and help assess your site before installation to ensure compliance and optimal performance.

How long does it take for settlement funds to reach my account?

Settlement times depend on your financial institution, but in most cases, funds are transferred within one business day after the transaction is processed.

How can I see how many transactions my ATM has done?

All Dash ATM clients receive monthly reporting as part of their ATM invoicing, which includes the total transaction volume for the period.

Can I choose my own surcharge or fee per withdrawal?

Yes. Dash ATM operates a dynamic pricing model, allowing you to set fees that reflect your business needs. We work with you to establish an appropriate surcharge that balances customer value with operational costs.