Experience you can audit
From Dash operations records.
Locally based and easy to talk to
Drawing on more than 15 years in the payments industry, Dash gives businesses more control over how their customers pay, without relying on costly electronic payments.
We’ve invested in our own systems for cash forecasting, balancing and reporting. That’s what lets us keep cash management simple for our clients, and save them real time and cost.
We believe in the power of cash
Digital payments are everywhere, but what cash does, storing value and letting people trade freely, still matters. Cash keeps what people earn in their hands, keeps local economies moving, and works for everyone, every time.
Values that drive every interaction
We support every business with dependable ATM solutions that make the most of cash. These values shape how we work with every client.
Integrity through compliance
We meet every regulatory, financial and operational standard that applies to us, from AML/CTF obligations to secure processing.
Reliability in delivery
Dependable service and uptime. Consistent transaction processing and timely support keep your business running when it matters most.
Partnership over transactions
We tailor every solution to the site, the business and its customers. Every site is a long-term partnership, not just an install.
Innovation with purpose
From connectivity options to smarter fault management, we adopt new technology when it makes our ATMs more reliable for you.
We do more than sell ATMs
Security and compliance
Our network meets current payment security standards, including EMV, PCI and TLS 1.2. Our hardware carries leading protection against malware, card skimming, black-box and jackpotting attacks.
Support
With nearly 20 years in the field managing large ATM networks, we know cash. Support can include full network management, cash forecasting, ATM balancing, field service, parts repair and fault diagnosis.
Reporting and analytics
Settlement history, current ATM balance, terminal diagnostics, network profitability and performance. We build the reports and dashboards you need.
Common questions
New to running an ATM? Start here. Our guides cover the hands-on tasks, or get in touch.
What is an ATM machine?
An ATM (automated teller machine) is a self-service machine that lets people withdraw cash with a card, phone or wearable. Independent ATMs like ours sit in pubs, clubs, shops and service stations, bringing cash to where customers spend it. See how to get an ATM for your business.
What does Dash ATM do?
We provide full-service ATM solutions for retail and hospitality. We supply secure ATMs, manage cash logistics end to end, and offer flexible pricing. From installation to maintenance, fault response and ongoing optimisation, we cover the whole ATM lifecycle.
Our platform shows ATM status in real time, so problems are found and fixed before customers notice. We also handle reconciliation: transaction tracking, settlement reporting and cash forecasting.
What types of businesses suit an ATM?
Busy sites like petrol stations, convenience stores, pubs, clubs, bars, cafés and other hospitality or retail venues. If you have regular foot traffic, an ATM adds a service for customers, earns income and can offset card fees.
What if I’ve never run an ATM before?
We support operators at every level, from transaction processing only to a fully managed ATM. Installation, cash logistics, maintenance and real-time monitoring are available as options. We use Triton ATMs because they’re easy to operate, which suits first-time operators. We’ll guide you through setup and help you choose the right option for your site.
What should I do about a transaction dispute?
If a customer thinks a transaction went wrong, for example cash not dispensed or the wrong amount, they should contact their card-issuing bank to open a dispute. The bank investigates through the interbank system. As the ATM operator we can’t refund disputes directly, but we work with the parties involved to support the investigation.
How do I reconcile or balance an ATM?
Reconciling means comparing the cash in the machine with the recorded transactions so every dollar is accounted for. If you run your own ATM, it usually means:
- counting the cash left in each cassette at the end of the cash period, using the ATM’s cassette close receipts
- reviewing transaction reports
- matching withdrawals against your bank records
- investigating any differences
We also offer reconciliation tools and services, including cash forecasting, variance reporting and help with balancing.
What do I need to have an ATM installed?
- A standard power point
- A reliable internet connection (4G, Starlink or your existing service)
- A secure, accessible spot on the floor
We’ll advise on placement and check your site before installation.
How long does settlement take?
It depends on your bank, but in most cases funds arrive within one business day of the transaction being processed.
How can I see how many transactions my ATM has done?
Every Dash client gets monthly reporting with their ATM invoice, including total transactions for the period.
Can I choose my own surcharge?
Yes. We use dynamic pricing, so you can set a fee that suits your business. We’ll help you find a surcharge that balances value for customers with your costs.
How does Dash handle AML/CTF compliance?
Dash runs an AUSTRAC-compliant AML/CTF program with strict due diligence, monitoring and reporting. We take a risk-based approach to every deployment and fully vet float funds, merchants and sub-deployers. That protects our partners, the communities we serve and trust in the cash network.