Compliance

ATM compliance built in, not bolted on

Every Dash ATM starts with checks on the venue, the people behind it and the bank accounts it settles to. Here is what we check, and how it protects you, your customers and our banking partners.

KYB · Know your venue

We check the business and the site

Before an ATM goes in, we confirm the business is real, active and entitled to host it at that address.

ABN checked live against the Australian Business Register, and companies searched with ASIC
Venue location verified on Google Maps, so the business and the address match
Site and tenancy: where the ATM will stand, how it is accessed, and who owns or leases the premises
Directors and anyone who owns or controls 25% or more identified before the ATM goes live
KYC · Know your customer

Digital ID screening for the people behind it

Every director, and anyone who owns or controls 25% or more, completes an ID check on their phone with our verification partner. It takes a few minutes.

Photo ID document checked, with a live selfie matched to it
Screening against politically exposed person (PEP) and sanctions lists
Results recorded against the application, with ongoing monitoring after go-live
Cash handling and compliance

Every dollar accounted for

Who loads the cash and where the money settles matter most. We set every ATM up so the question of money laundering never arises.

Cash we supply

The cash comes from, and is settled back to, an independent cash owner. Your venue never touches the cash or the settlement.

Cash you load

We recommend a bank account used only for the ATM, so loads, withdrawals and settlements always reconcile.

Verified bank accounts

You upload a recent statement for each account, and we check the account name with our bank before the ATM goes live.

How we manage cash across the network →

Protecting our banking partners

Built to pass a bank’s due diligence

Banks and settlement providers need to know an ATM network can’t be used to move money it shouldn’t. Our controls are designed for their risk and compliance teams.

Every cash load, withdrawal and settlement reconciled
A second person approves changes to cash and settlement
Full audit trail: a digital record of every change
Settlement accounts verified before money moves
Regulation

AUSTRAC, AML/CTF and PCI

AUSTRAC and the AML/CTF Act

Our AML/CTF program covers customer identification (KYC) and ongoing monitoring under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. We follow the AML/CTF reforms that started on 31 March 2026.

PCI and card security

EMV, PCI and TLS 1.2 compliant ATMs with anti-skimming and anti-jackpotting measures. The ATMs run a locked-down operating system that only accepts digitally signed software.

Physical ATM security

Business-hours or Level 1 safe options on the Argo and a CEN-1 rated safe on the deposit ATM. We advise on placement and anchoring to cut the risk of theft and ram raids.

This is a summary of how Dash works, not legal advice. Get your own advice for your situation.

Modern slavery

Our modern slavery policy

Dash does not tolerate modern slavery in our business or in the businesses that supply us. That covers forced labour, debt bondage, human trafficking, child labour and deceptive recruitment.

Where we stand

Dash ATM Services (ABN 38 548 586 638) is below the $100 million revenue threshold in the Modern Slavery Act 2018 (Cth), so we are not required to lodge a modern slavery statement. We publish this policy because many of our customers do report, and they need to know where their suppliers stand.

Our people

Everyone who works for Dash does so freely and is paid at least their legal entitlements. We do not charge recruitment fees, and we never take or keep a worker’s passport or other original identity documents.

Our suppliers

Our suppliers are ATM manufacturers, cash-in-transit and field service companies, and telecommunications and technology providers. We expect each of them to obey the law on wages, working conditions and freedom of movement, and to expect the same of their own suppliers.

Where the risk is

Our highest risk is in electronics manufacturing overseas, not in our Australian operations. We take a supplier’s labour standards into account when we choose and review them, and we will stop using a supplier that does not fix a problem.

Raising a concern

Tell us about any concern at compliance@dashatm.com.au or on 1300 125 592. We will look into it, act on what we find, and never penalise anyone for speaking up in good faith.

If you report under the Act

We will complete your supplier questionnaire and give you what you need for your own modern slavery statement.

We review this policy each year. Last reviewed October 2026.

Industry partnerships

A member of the ATM Industry Association

Dash is a member of ATMIA, the global association for the ATM industry, working with operators, manufacturers and banks on security, compliance and access to cash.

Visit ATMIA