How to Change ATM Cassette Denomination from $50 to $20
This procedure outlines how to change a cassette’s denomination from $50 to $20.
Unlock the cassettes
Access management, then go to:
- (0) Main menu
- (2) Diagnostics
- (4) Dispensers
- (8) Cassette parameters
- (2) All cassettes unlocked
Wait for the cassettes to unlock, then remove them.
Take out cassette B
Remove CASSETTE B.
Unlock the rail bar
Use the YELLOW KEY to unlock the white cassette rail bar.



Middle: locked. Right: unlocked.
Move the rails
Pull the spring-loaded cassette rail towards the cassette handle. Use the guides to reposition the left and right rails to “I” at both positions. Release the rail to set it in place.

Reset the lock
Use the yellow key to reset the cassette lock.
Lock and select cassette B
Press (2) to lock the cassettes. Then press (5) to select Cassette B.
Set the new denomination
Press (7) to select the multiple amount:
- The ATM may let you simply enter the new denomination of $20.00, or
- it may ask you to remove the cassette. Once done, press ENTER.
- It will then ask you to replace the cassette. Once done, press ENTER. The ATM will pick a note and put it into the reject bin.
- Now enter the denomination of $20.00. Press ENTER to exit to the main menu.
Do a cassette close
Press (1) Terminal close functions › (6) Cassette close. Complete a cassette close as normal, and enter the new cassette amount for cassette B.
Stuck?
Call support with your terminal ID ready. You’ll find it on a receipt or docket, or at the top right of the ATM’s management screen.
1300 125 592support@dashatm.com.au