How to Load ATM Cassettes

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How-to guide

How to load cassettes

Open management functions, swap the cassettes and record the new note counts so your ATM balances.

Loading cash cassettes into an ATM
1

Open management functions

Open ‘Management Functions’ and enter the 6-digit management password you have been provided.

2

Check which screen you see

You will see one of these two screens.

Option AManagement screen, option A
Option BMain menu screen, option B

For option A

1

Unlock the safe

Unlock the safe. Go to ‘Management Functions’ and select ‘(2) Cassette Close’.

2

Bring up the report

Press ENTER to bring up the report.

Terminal close functions menu
3

Print a record

Select 3 ENTER to print a record of the cassette close. A time-out warning will be displayed. Press ENTER.

Cassette close report screen
4

Swap the cassettes

A prompt to remove and replenish cassettes will be displayed. Remove the old cassettes and replace them with the new cassettes as provided by ARA. Once complete, press ENTER.

Remove and replenish prompt
5

Enter the note counts

“All cassettes are now locked” will be displayed. Press ENTER.

Enter the number of notes in Cassette A (as provided by ARA). Do the same for Cassette B.

Enter number of notes screen
6

Print the update

Select (3) ‘Print’ to print a record of the cassette update.

Cassette close report printout screen

Stuck?

Call support with your terminal ID ready. You’ll find it on a receipt or docket, or at the top right of the ATM’s management screen.

1300 125 592support@dashatm.com.au

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