How to Replace ATM Receipt Paper

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How-to guide

Replenish receipt paper

Open the control panel, clear the old roll and feed in a new one.

Replacing ATM receipt paper

This procedure outlines how to replenish the ATM’s receipt paper.

1

Open the control panel

Open the control panel. If paper remains on the roll, cut or tear the paper between the roll and the printer.

Opening the control panel
2

Clear the feed path

Press the manual feed button to clear any remaining paper from the feed path.

Manual feed button
3

Remove the old roll

Remove the spent paper roll and spindle from the paper bracket.

Removing the spent roll
4

Fit the new roll

Install the new paper roll onto the spindle.

New roll on the spindle
5

Put it back

Insert the paper and spindle into the paper bracket. Paper feeds from the TOP of the roll.

Roll in the bracket
6

Feed the paper

Feed the end of the paper into the printer take-up slot. The paper will feed automatically through the printer and slightly out the front of the unit.

Stuck?

Call support with your terminal ID ready. You’ll find it on a receipt or docket, or at the top right of the ATM’s management screen.

1300 125 592support@dashatm.com.au

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